We operate in an environment where these questions are asked and answers obtained…
• What product did the customer actually receive and was it the product ordered?
• Was the product ever in QA Hold or Quarantine?
• Was it ever merged or split in inventory?
• What was the complete product genealogy?
• Where are all suspect recall products (parent and child) located and how do I identify them in an efficient low-profile manner?
• What materials from what vendors went into the finished product?
• What materials were added? Quantities? Lot IDs?
• Did the product adhere to the standard Bill of Materials (BOM)?
• What Lot IDs where used to make the product?
• Were acceptable substitutes used according to the BOM?
Getting you back in control – DB Information Systems