CAREERS | SERVICE

Technical Platform Administrator

Employee - Full Time

Leicester, United Kingdom

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Career Advancement

Highly Motivated Team

Global Customers

Job Description

Here at the TBA Group we are looking to recruit a Technical Platform Administrator on a permanent basis in Leicester.
 
TBA Group is a leading international provider of software and services for ports, terminals, and warehouses with over 150 live installations worldwide. We aim to support our customers during the entire life cycle of their operation from design to implementation to optimisation of their operation. We believe that simplicity lies at the heart of performance of container and bulk terminals. We distinguish ourselves from other firms, by applying state-of-the-art tools such as simulation and emulation allowing our customers to make decisions based on data.

You will be working with people of diverse talents and backgrounds. As we are committed to growing our people, we will provide you with opportunities that broaden your knowledge and strengthen your professional & technical skills. Working at TBA, over your career, you will be presented with opportunities to visit and work at customer and other TBA company locations, both within the UK and internationally.

Right now we are recruiting a Technical Platform Administrator to join our team.

What are we looking for?

You will be based within our support service team, reporting to a team leader, working on both internal systems and those of our customers. Responsibilities will cover all aspects of hardware and software platforms, that are used to develop, operate and maintain our software products, support office staff, and run mission critical 24/7 operations.

 

There will be occasions where you may need to visit and work at customer and other TBA company locations, both within the UK and internationally.

  • At least 12 months’ practical hands-on administration and support experience with IT hardware, networking, operating systems and software.
  • Microsoft Windows Server and Linux operating system installation, configuration and support.
  • Network administration – LAN and WAN (HP Procurve)
  • Hardware fault analysis and maintenance, including firmware/BIOS updates (HP ProLiant DL380 & HP MSA; HPe Simiplivity).
  • Security solutions – Firewalls, Endpoint protection etc.
  • Microsoft Windows client deployment using imaging technologies.
  • Active Directory/LDAP/MDM.
  • Microsoft Office 365.
  • Any of the following would also be beneficial: Project Management /Database administration (Oracle and/or Microsoft SQL Server) / Support and administration of cloud-based telephony solutions.

    • "I enjoy the type of work and the environment that I work in"

    Stephen Barker

    Electrical Control System Design Engineer

    More about our people

    Job Description

    TBA Group was established over 30 years ago; we’re award-winning and one of Europe’s leading software development companies for the intermodal and logistics companies. Through our innovative software, we produce market leading, large-scale, distribution and supply chain software products used by customers worldwide.

    The work we do is complex, challenging and rewarding and together with a relaxed, friendly atmosphere and a close-knit team, we believe we offer a unique working environment; our enviable staff retention rate speaks volumes about our ethos. It’s our aim for further substantial growth over the next 5 years and with our sights set on our ambition and there are opportunities for career advancement within our thriving, award-winning professional organisation.

    Key Responsibilities;

  • Support, develop, optimise and maintain IT systems including hardware, software and networking.
  • Ensure that backups are performed, and that security and DR systems are maintained.
  • Troubleshoot and prioritise assignment to server, network and system issues.
  • Generate high quality documentation as required.
  • Assist with the investigation, planning, deployment and migration to new and replacement systems.
  • Support employees with resolving issues relating to internal hardware and software systems.
  • Stay on track with professional development and develop own technical knowledge, aligned to Company objectives.

    • Typical projects include:

  • Procurement, implementation, support, monitoring and maintenance of internal hardware - servers, pc’s, printers, network etc. – and software systems.
  • Hardware implementation and support on customer sites, requiring travel and close liaison with customers in a professional manner.
  • Deployment and support of software to servers and client workstations.
  • Being reactive to urgent service desk and project tasks.

    • You will receive;

  • Salary: £negotiable, depending on skills and experience
  • Pension
  • Private Health Insurance (BUPA
  • Flexible/hybrid working culture
  • Employee discount scheme with retailers

    • 1. Submit your application

    Simply click on the vacancy you wish to apply for and follow the instructions.

    2. Shortlisting

    Shortlisting normally takes around five working days. If you are selected after the initial assessment, you will be invited for a face-to-face interview or an interview via MS Teams.

    3. The Interview Stage

    We always give applicants adequate time to prepare and we strongly advise to do as much research as possible. Your interview process will be communicated ahead of time.

    4. Offer Stage

    If you have been successful, congratulations! Our interview stage is meticulous and by no means easy. So, if you’ve been offered a place with us, we wholeheartedly welcome you to the team and look forward to exciting times ahead.

    Interested in this position?

    Become a part of the TBA Group team as a Technical Platform Administrator

    We'd love to hear from you.

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